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Office For Student Success

How To Make a Referral

The Office for Student Success (OSS) is committed to forming partnerships with faculty and staff members in order to enhance the student experience at Pace University. If you feel a student has a concern that he or she is unable to resolve alone or that the student may be unable to continue at Pace, please contact a Student Success adviser on either campus at (212) 346-1915 or at An adviser will follow up with you and the student within one business day.

When you refer a student to OSS, please:

  • Educate the student on the role that the Office for Student Success will play in helping him/her bring his/her concern to a resolution. 
  • Inform the student that OSS does not advocate for or guarantee a particular outcome.
  • Help the student understand that OSS may work with multiple offices to resolve his/her concern.
  • Provide OSS with the name, contact information, and if possible, the ID number of the student you are referring.

Thank you for ensuring that our students have a positive Pace experience.