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Counseling Center

Contact Us

During the COVID-19 pandemic, all Student Accessibility Services and Counseling Center services are available remotely between the hours of 9:00 a.m. and 5:00 p.m. weekdays. All phone messages received during weekday business hours will be responded to within the day.

Please note that during the COVID-19 pandemic, ongoing telehealth services are available to students located in New York and other states where our clinicians’ licenses are valid. If the Counseling Center is unable to provide services in the state where a student is currently located, we can provide referral information and/or consultation services to help locate local mental health providers and services where a student is currently residing.

We remain on-call after hours and on weekends. Please contact Security at (212) 346-1800 in NYC, (914) 422-4300 in White Plains and (914) 773-3400 in Pleasantville to reach the counselor-on-call.

In case of an emergency,  you can also:

  • Call 9-1-1 or go to your nearest emergency room
  • Call Pace Security at (212) 346-1800 in NYC, (914) 422-4300 in White Plains and (914) 773-3400 in Pleasantville to reach the counselor-on-call.
  • Call the National Suicide Prevention Lifeline at 1-800-273-8255
  • Call Victims Assistance 24 hour hotline at (914) 345-9111 and Safe Horizons Rape and Sexual Assault 24 Hour Hotline at (212) 227-3000
  • Refer to our Just in Case app for additional mental health and emergency contact
  • Text HOME to 741741 to reach the Crisis Text Line

Information about Pace and the coronavirus (COVID-19).

Coping Emotionally with the COVID-19


Westchester Campuses

Pleasantville
Administration Building, 2nd Floor
Phone: (914) 773-3710
Fax: (914) 773-3639
Office Hours: 9:00 a.m. to 5:00 p.m., Monday-Friday

White Plains
Law School
Phone: (914)773-3710
By appointment only

NYC Campus

156 William Street, 8th Floor, NYC
Phone: (212) 346-1526, fax (212)-346-1530
Office Hours: 9:00 a.m. to 5:00 p.m., Monday-Friday


In case of emergency

In case of an emergency weekdays between 9:00 a.m. and 5:00 p.m., call 9-1-1, Security (see below), and/or the Counseling Center on your campus:

  • New York City Phone: (212) 346-1526
  • Westchester Phone: (914) 773-3710

Or come to our Walk-In Hours, Monday through Friday 1:00 p.m. - 2:30 p.m. (during the academic year).
During COVID-19 and until further notice, Walk-In Hours will now be CALL-IN HOURS. During the academic year, please call us at the above phone numbers weekdays between 1:00 p.m. and 2:30 p.m. and request to talk to the Call-In Counselor.

In case of an emergency when the Counseling Center is closed, call 9-1-1 or Security:

  • New York City Phone: (212) 346-1800
  • Pleasantville/Briarcliff Phone: (914) 773-3400
  • White Plains Phone: (914) 422-4300

If you are in crisis and would rather text with a counselor:


Walk In Clinic

During COVID-19 and until further notice, Walk-In Clinic will now be CALL-IN CLINIC. During the academic year, please call us at (212) 346-1526 in NYC and (914) 773-3710 in Westchester between 1:00 p.m. and 2:30 p.m. and request to talk to the Call-In Counselor.

Westchester: No appointment needed. Weekdays from 1:00 p.m. to 2:30 p.m. daily in Pleasantville during the academic year. This time can be used for initial meetings or same day emergencies. In addition, faculty, staff or students who request telephone access to a staff member during this time. Availability may be limited and calls are taken on a first come, first serve basis.

New York City: Want to make an appointment at the NYC Counseling Center? No need to wait days for an appointment. Just walk-in, Monday through Friday, between 1 and 2:30 p.m. to get started. For more information call or stop by.


Download our just in case app or GO TO "COUNSELING CENTER: JUST IN CASE" ON THE MYPACE MOBILE APP

Just In Case App: The Just in Case app supplies potentially life-saving mental health information to Pace University students, staff, and faculty. This smart phone app puts vital information and support options at your fingertips. Scan and open the app today, just in case you or a friend needs help…