September 2016: ITS Connect
We're getting this new school year started right with refresher information about IT support and services offered to faculty and staff at the University as well as information for new employees on how to activate their Pace accounts!
New Staff Checklist
Review the New Staff Checklist for important steps need for account activation, access to systems, familiarizing policies, and more.
IT Support and Services:
ITS Help Desk
ITS representatives are available by phone, e-mail, and live chat to assist you with any technology-related questions or concerns. ITS provides remote, onsite, and walk-in service for hardware and software issues for Pace-owned equipment. You can contact the ITS Help Desk through the following mediums:
Telephone: (914) 773-3333
Note: The Walk-in Center is located inside the Computer Resource Center on either the New York City or Pleasantville campuses.
Computer Resource Centers
The Computer Resource Centers (CRCs) provide open-access computer labs for anyone with an active MyPace Portal account. CRC software offerings include many popular word processing, spreadsheet, desktop publishing, graphics software, and other packages, as well as course-specific offerings for the Mac and PC.
Get all your printing needs such as University letterhead, memos, business cards, in addition to high quality print and digital solutions.
Educational Media Services
The Educational Media Centers (EMC) provide audio/visual services and media support throughout the University. This includes assisting the faculty and students in their academic endeavors.
Information Management Officers
Information Management Officers (IMOs) are Pace University staff and faculty designated to serve as the first source of technical support within their group and act as a "point of contact" between their group and the services provided by Information Technology Services (ITS).
The Information Technology User Services department provides instructor-led training on key technologies being used at Pace. Many courses are offered during work hours that are free of charge and open to all employees. To register for a technology-related course offered by the ITS Department please refer to the training page and complete the online central registration form.
Find out about Human Resources training initiatives in place to help foster your individual growth and skill development—both of which will increase your job efficiency.
This November, join Pace faculty, students, and staff for town hall meetings regarding the Middle States review of Pace’s accreditation.
Save the Date: Middle States Town Hall
On Monday, October 23, come to the Schimmel Center for the latest installment of the American Scoreboard pop-up reading series of the Betsy DeVos confirmation hearing.
A Pace Portal makeover, a new lecture capture tool, and tips to avoid phishing scams in this month's ITS Connect.
ITS Connect: October 2017